Industrial RelationsIncrease Morale & Productivity
As the name implies, Industry Relations comprises of two words, Industry, and Relations. Where industry covers the production activity in which the group of workmen is engaged in, while the relations show the relationship between the management and the workers within the industry.
Industrial Relations Training courses are designed to give delegates the skills and knowledge necessary to handle all proceedings and processes involved in employee relations, including trade union negotiations.
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The training was very engaging with activities and sharing sessions. The trainer used real examples that made it easy to understand and follow. We gained detailed explanations of KPI elements, scoring, weightage, and step-by-step guidelines for setting KPIs. The course also covered defining departmental KPIs, applying SMART goals and leading indicators, and strategies to convince employees to accept the KPI system.
Mastering Employment Act Training
Karisma Untung Sdn. Bhd.